We are committed to ensuring that your privacy is protected. When you provide us with information, it will only be used in accordance with our Data Protection Policy and the relevant Privacy Notice.
This policy relates to the Buxplore App developed by TechnoVisual for Buckingham Town Council. If you have any enquiries related to how we use your personal information or any particular aspects of our privacy policy you can contact us in writing to the Town Clerk, Buckingham Town Council, Verney Close, Buckingham, Buckinghamshire, MK18 1JP or you can email townclerk@buckingham-tc.gov.uk.
We do not collect any personal information from the Buxplore app but do collect anonymous data for calculating usage of the Buxplore app.
We also optionally store your email and name provided if you submit them to our newsletter list.
In other cases, we will specifically ask for your consent to process your information at the time that we collect it.
We will not sell, distribute or lease your personal information to third parties unless we have your consent or are required by law to do so.
We do act as a data processor for a number of voluntary organisations, and they may choose to share personal information with us to enable us to provide them with administrative support.
The following aspects of your privacy are related specifically to use of our web site: www.buckingham-tc.gov.uk.
If you submit an enquiry via our web site, you are asked to provide your name and email address. This information is stored within a database used to run the web site and is deleted once your enquiry with us has been concluded.
Our website uses a technology called cookies for the following purposes:
We use third party cookies from Google to enable us to use Google Analytics. Google acts as a data processor for us and may store the information collected by the cookie on servers in the United States. Google is certified under the EU – U.S. framework, which is a legal mechanism to enable the transfer of personal data from the EEA to the US, where certified organisations guarantee to provide a level of protection in line with EU data protection law. By using the web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Overall, cookies help us provide you with a better web site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Google advertising is not used on the Town Council website, and data from the Town Council website is never passed on to advertisers. If you would prefer that Google does not gather any data about you, we encourage you to use Google Analytics’ web opt-outs.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web site.
Our web site is provided by Impact! which is based in the UK. Their web server logs basic details of the web browser, IP address and operating system of users visiting our web site. The web logs are kept on Impact!’s servers for two years.
Our web site may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice.
You should exercise caution and look at the privacy statement applicable to the web site in question.
Whenever you provide us with personal information we will use the details you provide in reference to that specific enquiry or sales transaction.
You have the right to request a copy of any personal information which we hold about you. We will respond to any such requests within 20 days.
Requesting a copy of your information is generally free of charge, although we reserve the right to charge for requests which are manifestly unfounded, excessive or repetitive.
If you would like a copy of the information we hold about you, contact us by post to the Town Clerk, Buckingham Town Council, Verney Close, Buckingham, Buckinghamshire, MK18 1JP or you can email townclerk@buckingham-tc.gov.uk.
The length of time for which we retain your information will depend on the reason why we are processing your data. Individual policy notices are contained within forms, so that you can read about the retention period for the data at the point that you are providing us with the information.
You have the right to request erasure of your personal data. This is also known as the right to be forgotten. However, this right does not apply in all cases, such as when the data is being processed for a public task.
You may request that we delete your personal information either verbally or in writing and we will respond within one month.
We want to keep your information up to date. If you believe that any information we have about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have physical, electronic and managerial procedures to safeguard and secure the information we collect and process, both online and in person.
If – despite our security measures and safeguards – we detect a security breach, we will immediately assess the potential impact on the personal data we store and take the appropriate action
In the unlikely event that we are unable to handle any requests or enquiries relating to your privacy to your satisfaction, details of the Council’s Complaints Policy can be found on the Town Council’s website.
Buckingham Centre,